Returns & Exchanges

At The Fragrance World, we want you to be completely satisfied with your signature scent. If you are not happy with your purchase, you can return unopened and unused products within 30 days of delivery for a full refund.

1

Initiate Your Return

Contact our customer concierge team via email with your order number and the reason for your return to receive a Return Authorization number.

2

Secure Your Package

Carefully repackage your items in their original, unopened luxury packaging to ensure they are protected from damage during transit.

3

Affix Shipping Label

Print and attach the provided prepaid shipping label to the outside of your parcel, ensuring any previous delivery barcodes are covered.

4

Receive Your Refund

Once our quality control team inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing